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Email Notifications Not Being Sent

description

I have been using the forum for a short time and users have noticed that they are not receiving email notifications when someone replies to a post and they have clicked the check box to be notified.

I have created additional users on the forum so I could log in with both accounts and make posts to test this. I have found that no email notifications are being sent.

Other parts of my site that need to send email notifications are doing this as expected using the mailSettings configuration in Web.config.

Any ideas of what could be stopping the email notifications from being sent?

I am using nearforums 9.0.0.0

comments

gmcoates wrote May 30, 2014 at 1:47 PM

I managed to work out why this wasn't happening.

When my users were navigating to the forum for the first, after they had logged into the main site the code that transfers user data to allow single sign on does not set the UserEmailPolicy to either 1, 2 or 3. This can be done by the admin of the forum or a change to the sproc SPUsersInsertFromProvider can make this happen by default.